IT Maintenance & Support

Support Packages.

As a small to medium sized business, a new start up or simply a small home office based business you may have been put off by the prohibitive costs of maintaining a full-time IT support person. Yet the need for IT maintenance & support is in one form or another is a must in this modern technological era. No support can often be a misguided approach as mistakes made early on and left undetected can lead to expensive solutions further along the timeline.

Depending on size, need and activity, investment in an IT support package can prove to be cost effective as cover is provided as and needed. Often it is at its most valuable in the initial stages of set-up, times of crises and when you just need that extra helping hand.

At JJC Compu-Techies we are here to help, we have a range of off the shelf packages and we are flexible enough to be able to customise a package to suit your specific needs. Our ability to listen to your personal situation allows us to deliver solutions that can meet your needs and help you to develop and grow your business with the confidence that you have IT support when you need it.

At JJC Compu-Techies we offer the following support packages :-

Our Gold Service is available in hourly packages of 10, 20 and 50 hours and includes the following:-

1. Priority call out service
2. Unlimited telephone support
3. Free remote support
4. Free Set-up consultation

Our Silver Service is available in packages of 10, 20 and 50 hours and includes the following:-

1. Call out service
2. Telephone support
3. Free remote support

Our Bronze Service is available in packages of 10, 20 and 50 hours and includes the following:-

1. Call out service by appointment
2. Structured telephone support
3. Remote support by appointment