Who are we?
We are mobile PC technicians, based in Croydon, fixing, repairing and finding solutions to computer based problems offering a rapid call out service and continued maintenance and support. Established in 1998 in response to an inability to find a plain speaking technician who would come on site, we have developed and moved with the times as technology has evolved and now embrace all aspects of IT support both commercially and domestically and have been serving the community far and wide ever since.
What do we do?
Computer downtime stops your business dead in its tracks, creating stress, low productivity and unnecessary costs in both time and money.
The service that we provide is bespoke, each individual client will have their own unique computing set-up, system, and outlook on life, and no two clients are alike. As such we tailor our service to your needs and take in to account your wishes and expectations; this is best achieved by listening to you and only then determining a solution best suited to your problem and needs.
We come to you; solutions often work best in situ. There is nothing worse than finding a problem that is resolved off-site but returns when you are back on-site, so for this reason we feel the need to ensure that everything functions as expected on-site.
We cover small businesses, small office home office and domestic home based environments in the South East of London, and all tasks are carried out by appointment. From general faults such as virus attacks, lost data, PC not starting, a lost internet connection to network cabling, home server set up, upgrades and updates, office migration and ongoing support.
From the single homeworker to the fifty plus office members, working effectively requires people and machines to communicate. Printers, servers, scanners, laptops and desktop pc’s, email and the internet all need to be configured to talk to each other. At JJC Compu-Techies we setup and configure networks, maintaining up time and increasing productivity.
The support that we provide is ideal for small but growing businesses without a dedicated IT resource. Knowing that you IT is in safe hands means one less worry and you can get on with your business as usual.
How do we do it?
At JJC Compu-Techies we believe in providing quality IT support as and when you need it, support can be provided by phone, remotely and in person at your premises within South London and we are based in the Woodside Green area of Croydon. You will enjoy fast, effective and friendly IT support. We are serious about what we do but we do it with a smile. When you call you will be spoken to and guided by a technician ready to work on your request. Our technicians will give a clear, user friendly, explanation of what has happened and how best to avoid a recurrence. As all costs and charges are explained and agreed before any work takes place, there are no unforeseen financial surprises.
Our Rapid call out service is by appointment, we believe in punctuality, clarity and transparency. If a technician is going to be late for an appointment (due to an overrun on the previous appointment) we will call and give advance warning of the delay so as not to keep you waiting unduly.
Our ongoing support is broken down to three differing levels of support that can be tailored to your individual budget and needs. Cover provides the security of knowing that support is only a call away is prioritized and can be instant.